Shipping policy

*Orders placed before 2:30pm Monday to Friday are dispatched the same day. Any orders after this time will be dispatched the following working day.

Please note, we are closed on weekends.

Non UK Orders

Please Note: Duties are not applicable for orders under €150.

Any customs or import duties are charged once your parcel reaches its destination country. These charges must be paid by you and we have no control over them. We put no indication of the contents on the outside of the parcel, however, if customs choose that your order is not permissible, the item(s) can be seized. Unfortunately in this case the cost of your order cannot be refunded.

Track Your Order

You can track your order through your select delivery courier: Royal Mail, Pro Carrier, or Amazon.

Simply use the tracking info in your confirmation email, or click one of the links below to follow your delivery directly with your chosen courier:

• Royal Mail – Track your item
• Pro Carrier – Track your item
• Amazon – Track your item

Discreet Packaging

Here at Kegel8 we understand that your privacy is extremely important.

This is why we use durable and discreet packaging. If your purchase is flat and light it will be bagged but most products are packed in boxes to give them the protection they deserve. We take extra special care when packing to preserve your privacy and conceal the contents of your purchase. The only thing that will appear on the label will be your address.

Shipping Destinations

United Kingdom
England, Scotland, Wales, Northern Ireland, Channel Islands, Islands of Scotland, Falkland Islands, Isle of Man, Isles of Scilly.

Europe
Andorra, Austria, Belgium, Bosnia Herzegovina, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Holy See (Vatican City State), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland.

Please Note: Due to changes in Spanish customs requirements introduced in December, we are no longer shipping to Spain.

International
Algeria, Antigua and Barbuda, Argentina, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Barbados, Bermuda, Bolivia, Brazil, Brunei Darussalam, Canada, Cayman Islands, China, Dominica, Dominican Republic, Egypt, El Salvador, Equatorial Guinea, French Guiana, Georgia, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Honduras, Hong Kong, India, Japan, Jamaica, Jordan, South Korea, Kuwait, Lao People's Democratic Republic, Madagascar, Mexico, Moldova, Netherlands Antilles, New Zealand, Nicaragua, Oman, Panama, Papua New Guinea, Paraguay, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Singapore, St. Helena, St. Pierre and Miquelon, Taiwan, Trinidad and Tobago, Turkey, Turks and Caicos Islands, United Arab Emirates, United States, Uruguay, US Minor Outlying Islands, Virgin Islands (British), Virgin Islands (U.S.).